Prior to joining CPNMD Susan worked in the customer service field for 10 years. She joined our staff in a part-time capacity in 2008. Since that time, through dedication, exemplary service in various capacities over the years, and dedication to our community Susan has taken over the full-time position of Office Operations Manager. In this role she oversees Customer Billing, Accounts Payable, Customer Service (both in office, and our field technicians), as well as being heavily involved in many areas of District Administration. With her wealth of knowledge, and experience she has proven to be vital member of our team, and is semi-jokingly referred to as "the one that actually runs everything".
In her off time you will likely find her on the golf course, traveling, or enjoying a meal at a local restaurant with her husband, or friends.
Susan holds a Bachelor of Business Administration degree from the University of South Dakota.